Politique de remboursement

We have a 14-day return policy, which means you have 14 days after receiving an eligible item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at exposed@exposed.me.

Returns must be sent to:

EXPOSED
Kalda tn 9
11625 Tallinn
Estonia

Please contact us before sending any return. Items sent back without first requesting a return may not be accepted.

You can always contact us with any return questions at exposed@exposed.me.

Damages and issues

Please inspect your order upon delivery and contact us as soon as possible if the item is defective, damaged, incorrect, or otherwise not as ordered so that we can evaluate the issue and make it right.

Custom and personalized works

Custom works, including EXPOSE ME commissions and any artwork created to a customer’s specifications or from customer-supplied images, scans, files, or other material, are made to order and are final sale.

Custom and personalized works cannot be returned, exchanged, or refunded for change of mind.

This does not affect any rights that cannot legally be excluded, including rights relating to defective, damaged, incorrect, or non-conforming goods.

Other non-returnable items

Gift cards and other items that are legally non-returnable cannot be returned.

Sale or promotional items may be subject to different return conditions where permitted by applicable law.

Please contact us at exposed@exposed.me if you have questions about whether your item is eligible for return.

Exchanges

For eligible items, the fastest way to receive a different item is to return the item you have and, once the return is accepted, place a separate order for the replacement.

European Union 14-day cooling-off period

For eligible non-custom goods shipped to customers in the European Union, you generally have the right to cancel or return your order within 14 days of receiving it without giving a reason.

This cooling-off right does not apply to goods made to order or clearly personalized, including custom EXPOSE ME works and other artworks produced specifically to a customer’s specifications.

This does not affect your statutory rights if goods are defective, damaged, incorrect, or otherwise non-conforming.

Refunds

We will notify you once we have received and inspected your eligible return and let you know whether the refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days. Please remember that your bank or card provider may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your refund, please contact us at exposed@exposed.me.